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A swift response to a catastrophe is essential to expedite recovery and mitigate ultimate losses. Below is practical information to respond and accelerate recovery in the wake of a disaster. 

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How Lexington Helps

Lexington Insurance Company has proven catastrophe response capabilities to support policyholders every step of the way. 

  • Hundreds of the industry's most experienced property and casualty claims professionals stand ready to support Lexington policyholders.
  • Advanced modeling tools and technology give us state-of-the-art ability to track storms and assess damage from various catastrophes, so resources are deployed quickly and effectively, precisely where they are needed.
  • Extensive in-house expertise and in-force contracts with best in class third party resources such as the nation's foremost earthquake certified independent adjusters, engineer and building consultants; ensure access to premier resources fast, even when demand is highest.
  • Advance payments expedite policyholders' efforts to rebuild their properties.
  • Longstanding arrangements with leading defense counsel can assist policyholders in mounting an optimal defense in liability litigation.
  • Paperless processing technology supports business continuity and uninterrupted claims handling service for policyholders, even when our own offices are in the path of a disaster.

Learn more about Lexington Insurance Catastrophe Claims Services.

Claims Performance

2011 St. Louis Tornado

When our policyholder, the Lambert-St. Louis International Airport suffered a direct hit from a tornado, Lexington had claims representatives on site less than two hours after the event and we hand-delivered a $10 million advance claim payment within days. 

Hurricane Katrina

Within two weeks of Hurricane Katrina, Lexington policyholders had advance payments in hand to assist them in resuming normal operations. Within three months, over $500 million in total claims payments had been made. 

The Big Nine Storms

Lexington Insurance Company has a long established track record of proactively responding to major catastrophic events, having paid over $5 billion in claims associated with the "big nine" storms of 2004, 2005, and 2008.