Homeowner/Personal Line claim
email : LexhomeownerCAT@aig.com
fax : 1-866-480-5396
phone : AIG CallOne 1-800-931-9546
Business/Commercial Line Property Claims
email : LexOrgFNOL@aig.com
fax : 1-855-805-4125
phone : AIG CallOne 1-800-931-9546
Professional Liability Claims
email : LexProfessionalLiability@aig.com
fax : 1-866-671-9288
A&E (Architects & Engineers)
email : LexingtonAEClaims@aig.com
fax : 1-866-874-8621
phone : 877-873-9972
Primary General Liability Claims
email : LexPrimaryFNOL@aig.com
fax : 1-866-947-4165
phone : 877-873-9972
Excess General Liability claim
email : LexingtonExcessFNOL@aig.com
fax : 1-866-244-0519
phone : 866-473-0756
New claims will be assigned a claim number for identification purposes and forwarded to the appropriate claims professional for expert handling. We will promptly contact the insured if additional information is required and keep them informed of the status of the claim.
For questions on catastrophe claims that have already been reported, our Customer Service Center is available Monday – Friday, 9:00 a.m. to 5:00 p.m.. by calling (877) 873-9972. Please have a claim number available if possible.
Existing claim inquiries can also be made by emailing LexClaimstatus@aig.com . The request will be received by our Customer Service Center where it will be reviewed, replied to or forwarded appropriately to a claims professional suited to answer the question.