What Policyholders Are Saying
“Working with a dedicated claims examiner has been a dream come true. I’ve never felt so darned “supported” by my own claims examiner! Knowing I have someone handling all of my professional claims is wonderful and the quarterly calls have made my life easier. Thank you so much!”
Susan C. Arman
V.P. Risk Management
Andrews International
“Lexington Insurance Company has been our insurance carrier for the sexual misconduct policy over five years and counting. Thankfully we have not needed to report many claims within those years until recently and at first I was unsure on how to process a claim, but the claim analyst was very helpful and kept me informed of the process in a timely manner. I also feel comfortable knowing that our analyst is available to answer any questions or concerns that I may have. I have requested that he handle all of our claims since there is a good working relationship with him and he is familiar with our account.”
Alexandra Epstein
Risk Management Specialist
Nova Southeastern University
“In litigating high exposure cases from inception through trial, our firm has enjoyed great success, in large part, due to the knowledgeable and informed claims professionals at Lexington Insurance. In a recent case the Lexington claims professionals quickly and accurately evaluated the liability and damage equations in the case, formulated an aggressive action plan, and authorized my firm to retain the necessary construction safety, and toxicology experts to defend the client. The client was thrilled with the result.”
Joseph T. Redd, Partner
O’Connor Redd LLP
“In my approximately 40 years of working with various domestic and foreign underwriters, I find Lexington’s claims group to be as knowledgeable as any. Lexington provides claim people with experience and stability unequaled in the domestic market. Other underwriters are constantly changing claim personnel. I haven’t experienced this with Lexington. They are receptive and understanding to the needs of their insured. It has been a pleasure working with both the primary and excess group the last ten years.”
AJ Smith
Claim Manager
Superior Energy Services
"I would like to take this opportunity to thank Lexington Insurance Company for the fantastic support and cooperation after a tornado made a direct hit on Lambert-St. Louis International Airport. In addition, I would like to recognize the advance check that you personally delivered to the Airport Director and me. We understand the unprecedented significance of this advance and appreciate it. Based on the damage and loss of revenue, this check is going a long way to assist in our most immediate needs.
Susan D. Kopinski
Airport Deputy Director
Finance & Administration
